Labour Law onLine (LLL)

The Labour Law Online (LLL) project aims to create a rule-based system (GOFAI) that helps non-unionised and marginalised workers, especially those seeking assistance from Community Advice Offices (CAOs), access justice and exercise their rights. LLL is a digital tool that provides personalised support and enhances the capacity of CAOs, which currently face resource constraints in providing comprehensive legal aid concerning labour and social security rights.

How Labour Law onLine Operates

LLL can assist if your dismissal is based on conduct or capacity. Find out if the dismissal was fair by answering the questions using a relevant tool and receive a Labour Law Online report!
  •  Inform workers whether there are grounds for referring a dispute to the CCMA or a bargaining council
  • Make inaccessible information on labour laws accessible
  • Support non-unionised workers by providing them with legal information
  • Reduce the costs for workers seeking labour law advice.
  •  You lost your job
  •  You believe your dismissal based on conduct or capacity was unfair
  •  You want to know if you have good grounds for referring a dispute

The Centre for Transformative Regulation of Work (CENTROW) at UWC., in cooperation with Arbeidsmarkt Research BV., offers this digital decision-making tool using structured questions and simplified legal information for assisting the layperson in obtaining answers to her/his individual legal questions. The Labour Law Online (LLL) involves a rule-based system (good old-fashioned AI (GOFAI)) that facilitates decision-making and provides support in realising the rights of members of the community who otherwise have limited access to justice. 

  • Answer the questions put to you
  • If you have an employment contract or other documents, keep them close at hand
  •  Stop any time you want to
  • Get an assessment of your prospects right away
  • This service is free of charge for community organisations 

Our partner,  Arbeidsmarkt Research BV  supports the project at the University of Amsterdam (ARR). ARR works with project staff at CENTROW on the programming for LLL. 

The project’s first phase introduced a series of modules explaining and clarifying relevant provisions of the LRA commencing with dismissal for misconduct, and capacity. Currently, LLL is available for assisting with aspects of dismissal law, and, in the next phase of the project, additional modules on social security and occupational health and safety and remaining aspects of labour law, employment discrimination law, and basic conditions of employment, will be developed. The programme software lends itself to developing different modules using a rule-based system dealing with human rights law and where paralegals will be central in identifying further topics relevant to their work areas.

For more information:

Project Coordinator: Ratula Beukes
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